Fortify Services Data Privacy Policy October 2022
This privacy notice is intended to let you know how and why we use the data you provide to us. You don't need to do anything – but please read this notice carefully.
We are committed to protecting your privacy. This statement describes how we collect and use personal information about our clients, in line with the General Data Protection Regulation (EU) 2016/679, (GDPR).
The terms of this policy may change, so please check it from time to time. If you have any queries, please contact us, by email info@fortify-services.com
How we collect information
We obtain personal information from you when you make an enquiry about our services, complete an application form, contract, or through the usage of our services and through calls with our office.
The information that we collect about you
The personal information we collect typically includes name, date of birth, email address, postal address, telephone number, mobile number, next of kin details, medical history and GP contact details.
How do we use this information?
we will use your personal information:
● Responding to enquiries from you, corresponding with you and recording any communications
● To provide you with the services, or information you have requested, and carrying out our obligations under the contracts that we enter with you
● For administration purposes Basis for processing your data We rely upon legitimate interest to process data to perform the services as listed above. Your marketing preferences We do not send direct marketing to you and therefore do not record your marketing preferences. All communications are for administrative purposes only.
Basis for processing your data
We rely upon legitimate interest to process data to perform the services as listed above.
Your marketing preferences
We do not send direct marketing to you and therefore do not record your marketing preferences. All communications are for admin purposes only.
How we protect personal information
All of the personal information that we hold on clients is held within our secure computer system or, on paper, in a secure filing cabinet. We take appropriate measures to ensure that the personal information given to us is kept secure, accurate and up-to-date.
Data retention
Fortify-services retains the personal information of clients for no longer than is necessary to provide services and comply with UK company law.
Sharing your personal information with third parties (Data Processors)
Personal information is not shared with any third-party outside of the EEA (European economic area), nor is it ever shared with third parties for marketing purposes. We may pass your information onto a third-party At your request, to provide a service. These third parties are also obliged to manage your personal information in line with the GDPR, ensuring that it is secure. Where we use external websites provided by other organisations such as Twitter or Facebook, you should check their privacy policies/notices.
COOKIES
A cookie is a tiny data file that is used to store information. Most websites use cookies for a number of purposes, including providing essential functionality (e.g. a shopping cart), providing useful information about the way in which the website is being used (e.g. analytics), for marketing purposes, and for many other functions such as enhanced security.
By continuing to use this website, you accept that we use the following cookies:
GOOGLE ANALYTICS
We use Google Analytics to provide us with information about how our website is used, such as what countries our visitors are browsing from, and what pages are the most popular. The data gathered is anonymous and can not be used to identify individual users.
You may block the collection of the data related to your use of this and all other websites, as well as the processing of this data by Google, by downloading and installing a browser plugin available from the following link: https://tools.google.com/dlpage/gaoptout?hl=en.
GOOGLE RECAPTCHA
ReCAPTCHA is a service provided by Google that allows us to confirm that only real people and not spambots are able to submit our contact forms. When you tick the box that says “I’m not a robot”, Google place a cookie called NID in your browser, that communicates information such as what language your browser is set to, the date, how many mouse clicks you have made on the screen, and what other Google cookies you may have on your device.
https://developers.google.com/recaptcha
On this website, we have installed Facebook Pixel code. The operating company of Facebook is Facebook, Inc., 1 Hacker Way, Menlo Park, CA 94025, United States. If a person lives outside of the United States or Canada, the data controller is Facebook Ireland Ltd., 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland.
If while accessing this website, you are also logged in at the same time on Facebook, Facebook detects each page of our website that you visit. This information is then associated with your Facebook account.
Should you wish to, you can prevent this tracking by logging out of Facebook before browsing other websites. You can also manage your privacy preferences on Facebook via https://www.facebook.com/ads/website_custom_audiences/
COOKIE SCRIPT
When you click “ok” on our cookie consent popup banner, a cookie called ‘cookiescriptaccept’ is set so that you will not be asked to reconfirm your acceptance for a period of time.
HOW TO CONTROL COOKIES
You can control and/or delete cookies as you wish – for details, here is some more information. You can delete all cookies that are already on your computer and you can set most browsers to prevent them from being placed. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some services and functionalities may not work.
YOUR RIGHTS
In accordance with UK and European law under the General Data Protection Regulation (GDPR), you have numerous rights in regards to the personal data we hold about you, including:
Right to confirmation – you have the right to know if we hold personal data that concerns you
Right to access – you have the right to view and to obtain a copy of any personal data we hold that concerns you
Right to rectification – you have the right to the correction of any inaccuracies within the personal data we hold that concerns you
Right to erasure – you have the right to have your personal data removed from our systems
Should you wish to exercise any of these rights, please contact us by email or by telephone.
Your rights
Clients have the right to request all data held on them by us, which will be provided in a simple electronic format within 28 days. Clients then have the right to request changes or deletions to this information and the right to restrict processing of their data.
Changes to this policy notice
Rules and regulations about data can change – and therefore our privacy notice will change to. So, it's worth visiting this page from time to time to check for updates. At the start of this privacy notice we tell you when it was last updated.
Queries
If you have any questions, concerns, comments, requests or complaints regarding this privacy policy, or are use of your personal information, please contact us on info@fortify-services.com
Complaints
If you have any complaints regarding this privacy policy that you feel have not been resolved by talking to us, you may also contact the UK Information Commissioner Commissioner at telephone number 03031231113 or visit https://ico.org.uk/concerns/queries